Rename display name of Lotus Notes Task ID

Discussion in 'Lotus Notes General Discussion' started by x1092mike, Mar 14, 2014.

  1. x1092mike

    x1092mike New Member

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    Using Lotus Notes 8.5.3FP5 on Linux x64.

    Our team has a "Task ID" in addition to individual private mailboxes.

    All team members can access the Task ID , which serves as a team mailbox, and all of us can email from there, delete emails there etc.

    We are not Lotus-Notes developers or designers, just users.

    Our problem is that that the display name of the task-ID shows the name of one team member, instead of the name of the team.

    Can we change the display name of the TaskID , and if so what are the instructions and authority required ? (we want to keep the email address unchanged, and preserve all other aspects of the mailbox and its folders unchanged).

    When we email from the TaskID, the "Sent by" is correct, but in the recipients mailbox the "sender" appears as an individual which causes confusion so we prefer than the sender name is changed to the team-Name.
     
    x1092mike, Mar 14, 2014
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  2. x1092mike

    Fandelaja New Member

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    Have you received an answer to your question

    .Have you received an answer to your question . .i got same pb


     
    Fandelaja, Mar 31, 2015
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  3. x1092mike

    XCUSE Member

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    It's a good functionality of mailboxes that are used by multiple users, example: even though you receive a mail from "Support" you'll be able to see whom from "Support" has sent you the email.

    Does the TASK ID have an ID file? If yes, switch to the ID file when you want to send mails and only "Sent by" will be shown because you're logged in as the Task ID. Otherwise it's a functionality that as far as I know cannot be changed.
     
    XCUSE, Apr 9, 2015
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  4. x1092mike

    Isidropm14 New Member

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    hi, I have a 'similar' issue, say: a group of users hsared a task id, and when they respond from the shared task id, their individual name and email address show up, but they would like just to have the name showing, not the individual email address, is this posible? Thanks.
     
    Isidropm14, Oct 2, 2018
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