New mail sound/audio notification not working

Discussion in 'Lotus Notes General Discussion' started by vilius, Mar 29, 2021.

  1. vilius

    vilius New Member

    Joined:
    Feb 25, 2021
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    Hello,

    OS: Windows 10 64bit v2004
    Notes: 10.0.1 FP6 Basic Configuration

    Using Notes for gmail POP mail - when new mail arrives (local database replication) there is no sound notification.
    Setting:
    Code:
    File->Preferences->User Preferences...->Mail->General->Receiving->Play a sound
    is checked.
    Notes/OS sound config is also Ok - if I select custom sound using Browse button:
    Code:
    File->Preferences->User Preferences...->Mail->General->Receiving->Play a sound->Browse...
    Notes plays sample audio just fine.

    Any ideas ?

    Thanks,
    Vilius M.
     
    vilius, Mar 29, 2021
    #1
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