Establishing Lotus Notes v7 client as default mail client

Discussion in 'Lotus Notes Administration' started by mildmm, Jul 20, 2006.

  1. mildmm

    mildmm Guest

    We are in the process of migrating users from GroupWise 6.5 to Lotus
    Notes 7. In our rollouts we have discovered a quirky issue. For the
    most part, Notes becomes the default mail client, but in some cases,
    when a user is working in an Office application and selects
    "File-Send-to-mail recipient"or right clicks an Office file and chooses
    send mail option, it is still trying to use GroupWise.

    We've gone through IE and checked in Tools-Internet Options-Programs to
    confirm that Notes is the default client. Where that has not been the
    case we have made the changes. However, this is not working 100%
    consistently. Sometimes it fixes the issue, other times not.

    Does anyone know of a way of brute forcing Notes as the default mail
    client. Is there a registry hack we can do?

    Let me know.....
     
    mildmm, Jul 20, 2006
    #1
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  2. mildmm

    Kieran Guest

    I'm not sure about applying the registry hack but on my machine this:
    HKEY_CLASSES_ROOT\mailto\shell\open\command
    seems to be where the default mail client is defined.
     
    Kieran, Jul 21, 2006
    #2
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  3. mildmm

    mildmm Guest

    Kieran,

    Thanks for this. I just checked my registry as you suggested and it is
    listed as Notes. Problem still exists that when I right click an
    office file and choose to send (or do this through office itself) it is
    still trying to use GroupWise.
     
    mildmm, Jul 26, 2006
    #3
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